Terms of Service

1. Parties and scope

These terms govern the use of Rezerfit (the studio web desk, the mobile app and related services) provided by Idyma Teknoloji Danışmanlık Ltd. Şti. ("Rezerfit", "we"). Studios, their staff and their clients agree to these terms by using the service. A separate signed agreement with a studio takes precedence.

2. The service

Rezerfit provides class scheduling, packages and session credits, QR check-in, no-show and makeup rules, payment records, reports, and notifications and messages to clients. Features depend on the modules a studio uses.

3. Accounts

Staff and client accounts are created by studio invitation. Account holders keep their details accurate and their passwords confidential, and report unauthorised use promptly.

4. Studio responsibilities

• Enter client data lawfully and obtain explicit consent before recording health-related data (measurements, session notes).
• Be responsible for the content of messages sent to clients and collect the consents required for promotional messages.
• If WhatsApp is connected, comply with Meta's WhatsApp Business and Commerce policies and pay Meta's messaging fees through the studio's own WhatsApp Business account.
• Not use the service for unlawful, misleading or infringing purposes.

5. Acceptable use

Attempts to bypass security, access other studios' data, overload the service, send spam or reverse engineer the software are prohibited and may lead to suspension.

6. Fees

Service fees are set in the agreement with each studio. WhatsApp messaging fees are billed by Meta directly to the studio's WhatsApp Business account and are not included.

7. Intellectual property and data

The Rezerfit software, design and brand belong to us; using the service grants a limited right of use under these terms. Data entered by studios and clients remains theirs. Personal data is handled as described in the Privacy Policy.

8. Availability and liability

We use reasonable efforts to keep the service available, but maintenance, outages at infrastructure providers (hosting, Meta/WhatsApp, Apple, Google) or force majeure may cause interruptions. To the extent permitted by law we are not liable for indirect damages or lost profits, and our total liability is limited to the fees the studio paid in the previous 12 months.

9. Termination

A studio may end the service under its agreement. We may suspend or terminate for serious breaches. On termination a studio may request an export of its data within a reasonable period, after which data is deleted under the Privacy Policy.

10. Changes, governing law and contact

We may update these terms and will announce material changes in the app or the studio desk. Turkish law applies and the courts of Muğla, Türkiye have jurisdiction, without prejudice to consumers' statutory rights.

Idyma Teknoloji Danışmanlık Ltd. Şti., Zeytinalanı Mah. Tepeler 13 Sokak No:1A, 48800 Köyceğiz / Muğla, Türkiye. Tax office / number: Köyceğiz / 4651613041. Phone: +90 532 740 34 17. Email: dasgin@idyma.tech.